Terms of Service and Sale

The rules for using HireWire and for buying a pass, written to be read. If anything here is unclear, email hey@hirewire.fyi before you buy.

HireWire · last reviewed 2026-10-15

Version 1.0 · effective 15 October 2026. These terms are in English. A German summary of the withdrawal rules is at /de/widerruf.html.

1. Who we are

HireWire (hirewire.fyi) is run by Gaurav Jindal, a sole proprietor based in Germany (“we”, “us”). Address: Krefelder Str. 13, 10555 Berlin, Germany. Email: hey@hirewire.fyi. Full details are in the imprint.

These terms apply to everyone who uses hirewire.fyi, the HireWire browser extension or HireWire’s API through them (“HireWire” or “the service”), wherever you live.

2. What HireWire is

Free: a job feed that pulls public postings from job boards and employer career pages, an application tracker, the ghost-job and salary checkers, exports and backups, and a small number of free AI fit scores. These run in your browser and store your data in your browser’s local storage.

Paid (optional): passes that unlock more AI features for a fixed time. See section 7.

HireWire is a tool. We are not a recruiter, employment agency or career adviser, we don’t forward your applications, and we don’t guarantee interviews or a job.

3. Who can use HireWire

• You must be at least 18. (Our AI provider’s terms require this, and HireWire is built for job seekers.)
• You can use HireWire as a private person or for your business. Where these terms say “consumer”, they mean someone using HireWire mainly for private, non-business purposes. Some rules below only apply to consumers.

4. No accounts, and your data

• HireWire has no sign-up and no user accounts. Your profile, pipeline, notes and settings live in your browser.
• You are responsible for backups. Clearing site data, switching browsers or Safari’s 7-day storage rule can delete your local data. Use Backup everything regularly. We can’t restore local data, because we never had it.
• Your pass ID works like a licence key. Keep it safe. Anyone with it can restore your pass on another device. If you lose it, email us with your Stripe receipt and we’ll help.
• How we handle personal data is explained in the privacy policy.

5. Fair and acceptable use

Please don’t:

• break the law, or use HireWire to deceive employers (for example, inventing qualifications or experience in an AI draft and sending it as true);
• upload content you have no right to use, or other people’s personal data without a good reason;
• try to get around limits, share or resell passes or pass IDs, or use bots or scripts to call HireWire’s API outside the app or extension;
• overload, probe or attack the service, reverse engineer the API, or use it to build a competing AI model;
• use the AI features for anything forbidden by our AI provider’s rules (for example, Google’s Generative AI Prohibited Use Policy).

If you seriously or repeatedly break these rules, we may block a pass or your access to the API. If we do that without it being your fault, you get a pro-rata refund.

6. AI features: what they are and aren’t

• AI fit scores, suggested fixes, cover letters, interview prep, negotiation scripts and tailored CVs are produced by a third-party AI model (currently Google Gemini; with your own key, Anthropic’s Claude).
• The output can be wrong, incomplete, outdated or not right for you. A score is an estimate, not a prediction of what an employer or applicant-tracking system will do.
• It is not career, legal, tax, immigration or financial advice. For decisions that matter (salary negotiation, contracts, visas) talk to a qualified person.
• You decide what you send. Read every draft, remove anything that isn’t true for you, and fill in any placeholders. HireWire flags numbers and quotes it can’t find in your CV, but that check isn’t perfect.
• The ghost-job risk and salary checks are estimates based on public postings. Job postings come from third parties; we don’t check that they are real, current or lawful.
• You keep all rights to your CV and other content. You allow us (and our AI provider) to process it only to give you the result you asked for. As far as we are concerned, the output is yours to use.

7. Passes

• One-time payment. No subscription and no automatic renewal. When the pass ends, HireWire goes back to the free features. Your local data stays.
• The clock starts at payment, not at first use, and runs continuously for 7 or 30 days.
• Fair-use limits protect the service from abuse and keep prices low. Currently: up to 100 AI fit scores per pass per day, up to 60 Write with AI generations per Pass Plus per day, up to 30 Reach out drafts per pass per day, and reasonable limits on sync. Normal job searching won’t come near them. We may adjust them, but never below a level that lets you use the pass normally.
• Free scores, the free Reach out draft and referral bonuses (extra free scores for inviting friends) have no cash value, can’t be exchanged or transferred, and expire as shown in the app (referral bonuses after 90 days).
• Using your own Anthropic API key unlocks AI features without a pass. You then pay Anthropic directly under your agreement with them; we are not part of that contract.
• We may improve or change features. During a pass you have paid for, we won’t remove its main features (scoring and Reach out drafts; writing for Pass Plus). If we must, we refund the unused part.

8. Prices, taxes and payment

• Prices are in euros (EUR). If you pay in another currency, your bank or Stripe converts it and may charge a fee.
• Taxes: Prices are final prices. No VAT is charged under the small-business exemption, § 19 UStG (German VAT Act). Gemäß § 19 UStG wird keine Umsatzsteuer berechnet.
• Payment is handled by Stripe on Stripe’s checkout page. We never see your full card details. Stripe’s own terms and privacy policy apply to the payment.
• Discount codes, if offered, can only be used at checkout and can’t be exchanged for cash.
• You’ll get a receipt by email from Stripe, and a separate order confirmation email from us. If you need an invoice with your company details, email us.

9. How buying a pass works

1. In the app or extension, choose a pass. You are sent to Stripe’s checkout page.
2. On that page you see the pass, its duration and the total price. You enter your email and payment details, and you can correct any entry with the normal editing functions of your browser until you pay. Leaving or closing the page cancels the purchase.
3. You tick the box to accept these terms and to ask us to start your pass immediately (see section 11), then press the pay button. That button sends a binding order. The contract is concluded when the payment succeeds.
4. You return to hirewire.fyi, which activates your pass and shows your pass ID.

The contract language is English. We don’t store a copy of the contract text for you; these terms are always available at hirewire.fyi/terms.html, and you can save or print them. After your purchase, Stripe emails you a payment receipt on our behalf, and we email you a confirmation of your contract: your pass, the price paid and your pass ID, the confirmation you gave at checkout about the immediate start, links to these terms, and the full withdrawal notice with the model withdrawal form. Earlier versions of these terms are available on request.

10. Refunds (our voluntary policy, worldwide)

This policy is our own promise, on top of any legal rights you have. It applies wherever you live.

• Haven’t used it? Full refund. If you ask within 14 days of payment and you haven’t used the paid AI features of that pass (scores beyond the free ones, Write with AI, or sync), you get your money back in full. Our servers only keep short-lived usage counters, so we mostly rely on your word. Please be fair.
• Used it, but it didn’t work for you? Write to us anyway. We decide case by case, for example a pro-rata or full refund if the service was down or didn’t work as described.
• How: email hey@hirewire.fyi with your pass ID or the email you used at checkout. Refunds go back to the original payment method through Stripe, usually within 5–10 days. When a pass is refunded, it stops working.
• Please contact us before opening a chargeback; it’s faster for you.

11. Right of withdrawal (consumers in the EU, EEA and UK)

If you are a consumer in the EU, the EEA or the UK, you have a legal right to withdraw from the contract within 14 days without giving a reason. The full notice and a model form are on the withdrawal page, which also has the Withdraw from contract button.

Immediate start. A pass only makes sense if it starts at once, so at checkout we ask you to expressly request that we start your pass immediately, before the withdrawal period ends, and to confirm you understand what that means:

• Your right of withdrawal ends once the pass has been fully provided, that is when its 7 or 30 days are over.
• If you withdraw before then, you pay a proportionate amount for the days already provided (for example, 3 days of a 30-day pass = 3/30 of the price), and we refund the rest.
• Where a court or authority treats the pass as digital content rather than a service, the right of withdrawal ends as soon as the pass is activated, because you requested that and acknowledged losing the right.

Our voluntary policy in section 10 still applies on top: if you haven’t used the paid features, you get a full refund within 14 days anyway.

Consumers elsewhere may have similar rights under their local law; those rights apply too.

12. Availability and changes

• HireWire depends on the internet, your browser, job boards and our providers (AI, hosting, payments). We work to keep it running, but we can’t promise it will always be available or error-free, and job feeds can change or disappear without notice.
• We may change, add or remove free features at any time.
• For passes, consumers have the statutory rights for digital products of their country (in Germany, for example, the rules on digital products in the Civil Code). We fix faults within a reasonable time; if we can’t, you can get a price reduction or refund as the law provides.

13. Liability

We are liable without limitation:

• for damage caused intentionally or by gross negligence,
• for injury to life, body or health,
• under any guarantee we have given, under product liability laws, and where the law otherwise doesn’t allow liability to be limited.

For slight negligence, we are only liable if we breach an obligation that is essential to the contract (one that makes the contract possible in the first place and on which you can normally rely, for example that a paid pass actually works). In that case our liability is limited to the damage that was typical and foreseeable when the contract was made. Otherwise we are not liable for slight negligence.

For the free features, which we provide without charge, we are liable only for intent and gross negligence, and without limitation for injury to life, body or health.

We are not responsible for job postings and websites run by others, or for decisions you make based on AI output, except as set out above.

Your local law comes first. If you are a consumer, nothing in these terms limits rights you have under mandatory consumer law where you live (for example the UK Consumer Rights Act 2015 or the Australian Consumer Law). Where that law doesn’t allow a limitation, it doesn’t apply to you.

14. Ending use

You can stop using HireWire at any time: clear the site data or remove the extension. Passes simply run out. Encrypted sync copies are deleted 180 days after your last upload, or immediately with Turn off & delete copy.

15. Governing law and disputes

• These terms are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
• If you are a consumer, this choice of law does not take away the protection of the mandatory rules of the country where you usually live. You can bring a claim in the courts where you live.
• If you use HireWire for business and are a merchant or legal entity, the courts at our place of business in Germany have jurisdiction.
• Consumer dispute resolution: We are not willing or obliged to take part in dispute resolution proceedings before a consumer arbitration board.
• The EU’s online dispute resolution (ODR) platform was shut down on 20 July 2025, so we don’t link to it. If you are in the EU, you can find national consumer dispute bodies at consumer-redress.ec.europa.eu.
• Most problems are solved fastest by email. Please write to us first.

16. Changes to these terms

We may update these terms, for example when features, prices or the law change. The date at the top shows the current version. A pass you have already bought stays under the terms you accepted when you bought it, unless a change is only in your favour. Continuing to use the free features after a change means the new terms apply to that use.

17. Small print

• If one part of these terms is invalid, the rest still applies, and the statutory rules replace the invalid part.
• We may use subcontractors (such as hosting and AI providers) to provide the service. We remain responsible to you for the service.
• The HireWire name, logo and site design belong to us. Where HireWire’s source code is published under an open-source licence, that licence governs the code.

18. Contact

Gaurav Jindal · Krefelder Str. 13, 10555 Berlin, Germany · hey@hirewire.fyi

FAQ

Related

• Privacy, in plain language
• Right of withdrawal
• Imprint